Terms and Conditions

Effective Date: June 18, 2025
Last Updated: June 18, 2025

Welcome to the official website of The Patient Better Project, INC. (“INC.”, “we”, “our”, “us”). By accessing or using our websites — including but not limited to www.thepatientbetterproject.org and www.patientbetter.com — you agree to comply with and be bound by the following Terms and Conditions.

Please read them carefully.

1. Acceptance of Terms

By accessing, browsing, or using any content, services, or materials on our websites, you accept and agree to be bound by these Terms and Conditions, along with our Privacy Policy. If you do not agree, please do not use our websites.

2. Mission and Scope

The Patient Better Project, INC. is a 501(c)(3) public health education nonprofit, dedicated to research, advocacy, and the dissemination of healthcare navigation and engagement education. This website serves as an informational and educational platform in support of our charitable mission.

3. Intellectual Property Rights

All content, educational tools, trademarks, logos, images, videos, text, and other intellectual property displayed on our sites are owned by The Patient Better Project, INC., unless otherwise stated. These materials may not be reproduced, distributed, or transmitted without our express written permission, except for non-commercial personal use with proper attribution.

Licensing of certain materials, including the Healthcare Proficiency Challenge, Patient Engagement Prioritization System (PEPS), and Self-Health Advocate Certification, is governed by agreements with Patient Better LLC and affiliated healthcare providers.

4. Educational Content and Non-Advice Disclaimer

All information provided through this website is for educational and informational purposes only and does not constitute medical, legal, or professional advice. Always seek the guidance of a qualified healthcare professional with any questions regarding your medical condition or care plan.

5. User Conduct

You agree not to use our website:

• To post or transmit harmful, defamatory, obscene, or infringing content.
• To interfere with the website’s security or operation.
• To attempt unauthorized access to restricted areas or data.unauthorized access to restricted areas or data.

Violations may result in the termination of your access and possible legal action.

6. Third-Party Links and Content

Our websites may contain links to third-party websites for your convenience. We are not responsible for the content, terms, privacy practices, or accuracy of information on those websites. Inclusion of such links does not imply endorsement.

7. Licensing and Partnership Terms

Select Patient Better programs and materials are licensed to healthcare providers through Patient Better LLC. Terms of use for licensed materials are governed by separate agreements and do not fall under the general terms outlined on this page.

Access to member-only features, educator certification tools, and other participation materials may require separate registration, fee payments, or partnership agreements.

8. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on this page with the “Last Updated” date revised accordingly. Continued use of the website after such changes constitutes acceptance of the new terms.

9. Limitation of Liability

To the fullest extent permitted by law, The Patient Better Project, INC. shall not be liable for any damages resulting from the use or inability to use the website, including direct, indirect, incidental, or consequential damages.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of Texas, without regard to conflict of law principles. Any legal action or proceeding relating to your access to or use of the site shall be instituted in a state or federal court in Texas.

11. Contact Information

For questions regarding these Terms and Conditions, please contact: